Category Archives: Employee Spotlight

Highlight: A Talented Trio of Stylists


We have great news: when you book any color & cut combination with one of these talented ladies in July you save 15%! Now that’s a treat fit for our Christmas in July specials. Read on and get the full scoop on each stylist.

From left:

Natalie Moore - Hairstylist Natalie Moore earned her license from Carters College of Cosmetology. After graduating, she worked for several years honing her skills and receiving further education via classes with Paul Mitchell, Wella, and Redken. She also took in the training and knowledge provided through various hair shows across the country. Her time here at Austin Springs Spa has allowed Natalie to learn even more through our use of Schwarzkopf and the techniques our hair team employ. She loves to learn and grow as a stylist, so she can better serve her clients! Natalie looks forward to working with the clientele at Austin Springs Spa.

Felicia Arreguin - Stylist Felicia Arreguin is a 2011 Toni & Guy Hairdressing Academy graduate. She demonstrated skills at her former salon in Bowling Green, OH that had her voted best at precision haircuts and exceptional customer service. Her motivation not only brought her accolades, but the drive to create trendsetting cuts and customized color for her clients. We are thrilled to have Felicia join our salon team, and she looks forward to working with our guests!

Hayley Moss- Hairstylist Hayley Moss earned her cosmetology license from Jenny Lea Academy. Her passion for the creative arts started early with her love for dance, and later she taught these skills to others. Now, she has transferred this creative energy to cuts and color. She especially loves capturing the style our client’s dream about for their special day, whether that is their wedding or a formal event. Her specialty is perfecting the hair and makeup for these very occasions. She can’t wait to work with you.

Are you interesting in booking? Feel free to call us at 423-979-6403!

Employee Spotlight: Magen Workman

magen'spost copy

Magen Workman received her cosmetology license from Jenny Lea in 2011. Her love for both hair and nails has added a multitalented hair stylist and nail technician to our spa family. Magen strives to give each guest a unique experience and create a hair or nail experience that will have her client feeling great about themselves.

What led you to be a licensed cosmetologist? I’ve always had a passion for creating looks and making people feel beautiful. I know if you have your hair looking great, you feel beautiful on the inside and out. I started quite young — I was kicked out of preschool for cutting a girl’s hair, but I’ve definitely improved my skills since then.


What are a few of your favorite products to use in nail or salon services? I love the ColorProof PlushLocks. It helps instantly smooth out the hair and has a heat-protectant built into the product. My new favorite OPI color has to be the “Coca-Cola Red.”


What services do you enjoy the most? I enjoy gel manicures and creating nail art. Additionally, I love our Peter Coppola Keratin Hair Smoothing Treatments. Our clients’ hair transformations are amazing, and most importantly, safe.


Would you be interested in booking with Magen? She would be delighted to help customize a new ‘do or help you unwind with a pedicure. Call us at 423-979-6403 to schedule!


Employee Spotlight: Kelly Baldwin


Q. Why do you think you decided to become a hair stylist?

When I was four years old, my grandmother used me combing and playing with her hair as a babysitting too. All of my baby dolls had no hair, because I would cut it off. My mom was always in a salon, and I was always sweeping floors, thinking it was cool. My early exposure to this world created a life-long love.

Q. How can young men and women who are aspiring to work in the hair industry begin their journey?

Besides going to school, you should be really attuned to fashion industry. Essentially, your hair is an extension of your personality, and your personality includes your wardrobe. Having the knowledge of that industry would be a great way to start. Knowing what’s in style is important. Knowing there are seasons of hair, just like seasons for your wardrobe.

Q. Who has inspired you the most throughout your career in hair?

Karyn Barrus, a national educator for Schwarzkopf Professional, with whom I went through training. She was inspirational with the way she laid out color, in an outside-of-the box format. It really made you more aware of how particular color can affect everything. She was really instrumental with my conversational skills with clients and other stylists. She was just really down to earth.


Q. What inspires you?

I love to keep up to date and see the trends at New York Fashion Week. Then, I enjoy finding those trends in the stores, and following it up with searching for hair trends. Jewel tones were really popular in fall, metallics for spring and summer. The different placement techniques you can find at fashion week, both New York and L.A., are something I study.

Q. Tell us about someone you enjoyed working with in the hair world.

Misael Aponte is a phenomenal colorist. I had the opportunity to work side by side with him, pick his brain about color formulations and placement techniques. He is a really cool cat. Misael is very innovative when it comes to his knowledge of the way hair moves and how it transfers light and color. He was very inspirational and original.

Q. What are your favorite hair products we use in the salon?  

Schwarzkopf Magic, is a finish styling product. It smells phenomenal, ads incredible shine, and it is weightless. It’s a frizz fighter and humidity protectant. It’s a really nice product for everyone.

Q. How do you feel hair relates to personal style? 

It’s tremendously related to personal style. How your hair is, is how you feel on the inside. I think knowing your sense of style and personality and portraying that in your hair is just another way to have the total package.

Q. Can you tell me your biggest inspirations for designing your haircuts? What about your styling process?

My process is different for each person. I really do more of my cuts and style based on hair texture and face shape. I cut shape into hair, versus a cookie cutter short cut, long cut, or layered cut. I think that makes a huge difference when your trying to work with someone’s particular style and texture.


Q. What is your favorite part about your job as a stylist at Austin Springs?

I love what I do. I get to play with people’s hair, and I never really feel like I have to work. I’m just doing what I love. Every day is different. There’s new people and new conversations. That’s what I love about it.

Are you interested in scheduling with Kelly? Give us a call at 423-979-6403!

Employee Spotlight: Samantha Pendleton

Licensed Nail Technician Samantha “Sam” Pendleton has become a fast favorite in our nail department. She recently won our nail art contest in October, and in that same month she was featured in NailPro Magazine! Sam has creative mind, which shows in her nail art, but her sweet demeanor keeps clients coming back. Read on to learn more about Sam.


Q. What led you to a career in nails? A. I was led to become a nail technician mostly from the passion I had for the appearance of my own nails. I religiously kept my fingers and toes polished the same color and would repolish them at least biweekly. My future mother-in-law is a nail technician and noticed my nails. She persuaded me to attend nail school, and I have enjoyed every second of it.

Q. What are some of your goals in working in this field? A. My goals in this field are to learn as much as I can about the current services offered and to be as proficient at these services as possible. It is very important to be educated on the services you provide. Knowing why and how to perform services correctly is advantageous to both the service provider and the client. I would also like to improve on my nail art techniques.

Q. What is your favorite service to perform and why? A. My favorite service to provide is the gel manicure. I feel that is an excellent service for all types of clients. It strengthens the clients nails, while giving them a manicure that lasts for an extended period of time. It is also a great base for doing many types of nail art.

Q. What have you learned from your clients? A. I have learned from my clients that attention to detail is always important. You should always be as picky with your clients nails as you would be with your own. You should always go the extra mile to make sure their manicure is as close to perfect as you can possibly make it. Clients notice when you take the time to address every detail of their manicure.

Q. Are there any new nail trends you are excited about? A. I love that there are no boundaries on what is acceptable to wear on your nails. We live in a time when creativity in manicures is the current trend. It’s a great time to be a nail technician. No matter what age people are, there is no right or wrong way to polish your nails.

Q. Beyond your work at Austin Springs Spa, are there any special hobbies you have? What do you do to have fun? A. Aside from nails, food is my passion. During my time away from work I am either cooking or exploring new restaurants in the area. I love to bake. It is such a precise art. Making a perfectly executed dessert is priceless.

Q. Relaxation is a major factor in a happy, healthy life. How do you relax? A. Spending time with my fiance and my sweet puppy is my favorite way to relax. I love football, namely the Minnesota Vikings and the Virginia Tech Hokies. I can’t imagine anything better than enjoying some good food and watching football with the ones I love.

Are you interested in booking with Sam? Please call us at 423-979-6403 to schedule, and she looks forward to working with you!