Category Archives: Employee Spotlight

Employee Spotlight: Kimberly Shallcross

New to our spa family is Licensed Aesthetician, Kimberly Shallcross. We are excited to see her enthusiasm for skincare at work here at Austin Springs. Read on to learn more about Kim!

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Q.  How long have you worked at Austin Springs? What was your education before joining us at the spa? A. I have worked for Austin Springs since April 2013. I attended Jenny Lea Academy and worked for a medical spa for a year and a half. I continue my education by doing my own research in skin care, diet, and nutrition.

Q. What led you to a career in this field? A. What led me to this career was the fact that I could no longer work behind a desk. I needed the stimulation of working with the public and constantly learning new things. I wanted a job that didn’t feel like work. I searched for quite a while before I saw a spa advertisement for a facial and knew that was what I wanted to do.

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Q. What are some of your goals in working in this field? A. My goals are to continue to improve my knowledge of proper skin care, most especially with acneic skin. We carry a great product line, but sometimes it takes more than just great product, it takes proper diet, vitamin supplementation, and correct cleansing. I also want to obtain my massage license.

Q. What is your favorite service to perform and why? A. My favorite service is the Blemish and Age Treatment, because I like working with problematic skin. I like seeing the change in my clients’ skin, but I love seeing the change in my clients’ confidence and self-esteem.

Q. Beyond your work at Austin Springs Spa, are there any special hobbies you have? What do you do to have fun? A. My hobbies/goals at the moment are acquiring a larger client base and learning to apply Xtreme Lashes as fast as possible. After I master all of the above, I will move onto obtaining my massage license.

Q. Relaxation is a major factor in a happy, healthy life. What do you do to relax? A. My life is busy now, so just hanging out with Esme, family, and friends (in that order) and letting my mind rest is good.

We are running a special this month on our full and mini set of Xtreme Lashes, so if you’re interested in booking this service with Kim, don’t delay! She looks forward to working with you.

 

Employee Spotlight: Danielle Smith

Danielle is a long-time employee of Austin Springs and an integral part of our nail team. She’s our right-hand gal in the nail department. She is here with us, indulging our clients, more often than not. Take a look below, and read about Danielle and her work here as a nail technician.

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Q. How long have you worked at Austin Springs? What was your education before joining us at the spa? A. I earned my cosmetology license through high school courses.

Q. What led you to a career in this field? A. I’ve always wanted to do nails since I was a little girl. I used to beg to paint the nails of everyone I came in contact with.

Q. What are some of your goals in working as a nail technician? A. I love working with my clientele, and I hope to establish a relationship with even more guests.

Q. What is your favorite service to perform and why? A. I enjoy performing the signature pedicure, because it is the ultimate, relaxing treat.

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Q. What is one of your favorite memories from working in the spa? A. Some of my favorite memories come from the spa galas we host. I know well all enjoy them, and the guests as well, so it’s a fun event.

Q. Beyond your work at Austin Springs Spa, are there any special hobbies you have? What do you do to have fun? A. I like to scrapbook in my spare time. My version of fun is hanging out with my friends. It’s always a good experience when surrounded by the right people.

Q. Relaxation is a major factor in a happy, healthy life. What do you do to relax? A. I relax in the same way our guests do: I come in for an appointment. I book services in all departments, but what I enjoy most of all is getting a pedicure.

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Are you interested in booking with Danielle? Stop by our front desk or call us at 423-979-6403 to schedule a customized gel manicure or our noteworthy signature pedicure with her soon!

Employee Spotlight: Brad Dishner

Hello blog readers! We are excited to share the first post in our newest series: employee spotlight.

Today we are featuring our Licensed Massage Therapist, or LMT for short, Brad Dishner. Check out the interview below!

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Q. How long have you worked at Austin Springs? What was your education before joining us at the spa? A. I have worked here for a year and half, now. Before, I did some chiropractic work, and I worked on the beach doing massage. I have training in neuromuscular therapy massage and certification in the myofascial massage. I’ve learned a lot about carpal tunnel syndrome and how to alleviate that. Also, I just finished training for oncology massage. It’s a service for clients with cancer and a history of cancer.

Q. What led you to a career in this field? A. I was in the restaurant industry for years and it was very stressful. I was looking for something less stressful, something where I could help people, and this was a good fit. I had a close family friend who introduced me to it. I visited a few schools in Florida and I fell in love with Florida School of Massage, and I could see that I could help people. It was also very self-rewarding.

Q. What are some of your goals working in this field? A. With clients, I would like to show them what massage can do beyond relaxation. Massage can prevent people from having to be on medications or having surgery. It can help with pain. I would really like to open up people’s eyes to that.

Eventually I want to teach, and open a massage school one day. I would like to spread that enjoyment to other people.

Q. What is your favorite service to perform and why? A. I prefer the customized therapeutic massage and people who come in with a specific problem. Their shoulder may be hurting, but it can very well be caused by something they’ve done to their low back or feet. There’s an old saying in massage: “it is where it ain’t.”

It’s kind of a puzzle to me to figure out where the problem is. I love doing the myofascial for the same reason. It’s more so truly helping people figure out what is wrong. That’s what I really enjoy about it. The look in a client’s eyes and when they say “I don’t hurt.” My goal is to get them pain free, and at the same time try to advise them with movement therapy. If I can help people get off pain killers or prevent them from having surgery. It’s expensive up front, but in the long run it’s a lot cheaper. (Watch the video below for a basic overview of the myofascial massage)

Q. What have you learned from your clients? A. I learn something every massage. If it’s anything specific, I learn something because everyone’s body is different. There are trigger points that relate to certain places, but it’s not the same place on every person. It’s pretty cool and like I said before, it’s like a puzzle.

Q. Are there misconceptions about certain services that you would like to address? A. Massage is more than relaxtion. Between releasing tension to something emotional, it can really help alleviate that. A lot of people don’t see it as a medical service, they see it more as an indulgence. There are so many things that you can benefit from, pain relief, emotional release, postural holds, and so many people don’t realize this about massage.

Q. Beyond your work at Austin Springs Spa, are there any special hobbies you have? What do you do to have fun? A. My main hobby is disc golf, I do it two or three times a week. I like to do anything outside, whether it’s hiking, walking a trail, or being on a boat.

Q. Relaxation is a major factor in a happy, healthy life. What do you do to relax? A. I mediate daily. It starts my day out right. I do breathing exercises with any range of feelings and just breathe it out. Also, I like getting away with my friends: grilling, football games, and having boat dates.

Are you interested in booking with Brad? Feel free to call us at (423)979-6403, and we look forward to hearing from you!